Progress in information technology and tourism management: 20 yearson and 10 years after the Internet—The state of eTourism research

My paper on Progress in information technology and tourism management: 20 yearson and 10 years after the Internet—The state of eTourism research is coming out in Tourism Management

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Dimitrios Buhalis Bournemouth University and Rob Law, Hong Kong Polytechnic University

Progress in information technology and tourism management: 20 yearson and 10 years after the Internet—The state of eTourism research

Tourism Management

Abstract
This paper reviews the published articles on eTourism in the past 20 years. Using a wide variety of sources, mainly in the tourism literature, this paper comprehensively reviews and analyses prior studies in the context of Internet applications to tourism. The paper also projects future developments in eTourism and demonstrates critical changes that will influence the tourism industry structure. A major contribution of this paper is its overview of the research and development efforts that have been endeavoured in the field, and the challenges that tourism researchers are, and will be, facing.